Welcome to Relod. By accessing or using our Site, you agree to abide by the following Terms of Use, which outline the rights and obligations of both Relod and our valued customers.
PART 1 – INTELLECTUAL PROPERTY RIGHTS
The trademarks, service marks, and logos (collectively, “Marks”) displayed on this Site are the property of Relod. The content and design elements are protected by copyright laws and intended for personal, non-commercial use, except for transactions related to purchasing Relod products.
PART 2 – RETURNS & REFUNDS POLICY
For all returns, exchanges, or change-of-mind requests, products must be returned in original, unused, and resellable condition, including all original packaging, accessories, and documentation. All returns are subject to the guidelines specified in our Return Policy, which ensures products remain in pristine condition for all customers.
PART 3 – LIMITED PRODUCT WARRANTY
Relod offer a one-year limited warranty, effective from the date of purchase. This warranty covers any manufacturing defects but does not cover damage from wear and tear, personal handling, or misuse. For more information on warranty claims, please refer to our Warranty Policy.
PART 4 – RE-SHIPPING AND HANDLING FEES
If an order is returned due to incorrect address details, unavailability, or refusal, Relod reserves the right to apply a re-shipping fee. Fees vary depending on the destination and will be communicated before re-shipping.
PART 5 – USER SUBMISSIONS AND FEEDBACK
Relod welcomes customer feedback. By submitting ideas, comments, or suggestions (“Submissions”), you grant us permission to use, share, and adapt these materials without restriction. Submissions may be used by Relod without compensation, and we ask that submissions respect third-party rights.
PART 6 – LIMITATION OF LIABILITY AND DISCLAIMERS
Your use of Relod products and services is at your own risk. Relod products are provided as-is, without express or implied warranties except as outlined in our documentation. Relod and its affiliates are not liable for any indirect or incidental damages resulting from product use.
PART 7 – TERMS MODIFICATION
Relod reserves the right to modify these Terms of Use at any time. Updates will be posted here, and continued use of the Site implies acceptance of the revised Terms.
PART 8 – GIVEAWAY POLICIES
Relod may host giveaways with unique terms for each event. Please review the terms specific to each giveaway for details on eligibility, duration, and prize conditions.
PART 9 – PROMOTIONAL OFFERS
Promotional offers are subject to availability and terms specified for each promotion. Relod reserves the right to adjust or cancel promotions as necessary. Promotions cannot be combined with other offers unless explicitly stated.For questions or further clarification regarding our Terms of Use, please contact [email protected].